In the first half of the year, China implemented a recall of defective auto products for 109 times involving 4.86 million vehicles.

According to the website of the State Administration of Small Markets, in the first half of 2018, China has implemented 109 recalls of defective automobile products, involving 4.86 million vehicles. The top three recalled issues were: airbag and seat belt recalls, total 36 times, involving 1.35 million vehicles; brake system recalls, a total of 7 times, involving 1.34 million vehicles; engine recalls, total 19 Second, involving 1.2 million vehicles.

Data map: busy. China News Agency reporter Zhang Yuanshe

The recall of defective automotive products has steadily advanced. In the first half of 2018, China carried out 109 recalls of defective automobile products, involving 4.86 million vehicles. Among them, affected by the defect investigation of the General Administration of Market Supervision, the relevant auto product producers implemented a total of 29 recalls involving 1.31 million vehicles, accounting for 27% of the total number of recalls of vehicles, lower than the average of previous years, and the producers fulfilled the legal obligation to recall defective products. The initiative and consciousness have improved. Since the implementation of the defective automobile product recall system in 2004, China has implemented a total of 1657 vehicle recalls involving 61.6 million vehicles.

Judging from the assembly of the car involved in the recall, the top three recalls in the first half of 2018 are: the recall of airbags and seat belts, a total of 36, involving 1.35 million vehicles; recall of brake system problems, total 7 Second, involving 1.34 million vehicles; recall of engine problems, a total of 19 times, involving 1.2 million vehicles.

Double-digit growth in the number and number of recalls of defective consumer goods. In the first half of 2018, China implemented a total of 352 recalls of defective consumer goods, a year-on-year increase of 40%, involving 36.25 million defective consumer goods, an increase of 11 times over the same period last year, exceeding the total recall of 34.1%. Among them, affected by the defect investigation of the market supervision department, the relevant consumer goods producers implemented a total of 304 recalls, involving 30.65 million products, accounting for 85% of the total number of recalls of consumer goods. A considerable part of the recall activities were still carried out under the supervision and promotion of the General Administration. of. Since the implementation of the defective consumer recall system in 2016, China has implemented a total of 1080 recalls of consumer products, covering 10 categories of products, involving more than 69.46 million products.

From the recall of consumer products, the number of recalls in the first half of 2018 is: food-related product recalls, a total of 53 times, involving 23.51 million products; other transportation equipment recalls, a total of 31 times, involving 4.03 million products Electronic and electrical product recalls, a total of 73 times, involving 3.68 million products; household goods recalls, a total of 13 times, involving 3.09 million products; cultural and educational sports supplies recall, a total of 20 times, involving 1.01 million products; children's supplies recall, a total of 123 times, involving 840,000 products; other consumer goods recalls, a total of 39 times, involving 77,000 products.

Consumers’ attention to defective product recalls continues to increase. In the first half of 2018, the Defective Product Management Center of the General Administration of Market Supervision received 20,888 complaint reports from consumers about possible defects in products, an increase of 104% over the same period of last year. It became the most important work clue for the General Administration of Market Supervision to carry out recall supervision work. Most of the recalls affected by the defect investigation were triggered by consumer complaints. In addition, the Defective Product Management Center of the General Administration monitored a total of 3006 public opinion information and 2309 foreign recall announcements, and collected 369 cases of vehicle traffic accident investigations. On this basis, technical experts were organized to conduct product defect comprehensive information consultations 6 times. The defect technology will be discussed 9 times, and the problems of possible product defects will be analyzed and judged in time, which will provide effective support for defect investigation and identification work.

The efforts of recalling consumer goods in various provinces have been strengthened. This year is the third year of the formal implementation of the “Responsible Consumer Goods Recall Management Measures”. With the continuous improvement of relevant functions, institutions and technical capabilities of local quality supervision and market supervision departments, the national linkage work pattern of defective consumer goods recall supervision has taken initial shape. In the first half of 2018, a total of 18 provincial quality supervision and market supervision departments carried out consumer product recall supervision work, and organized related enterprises to implement consumer product recall activities 310 times, involving 35.55 million products, accounting for 98% of all recalls. The number of recalled provinces was 14.75 million in Anhui Province, 7.38 million in Hubei Province, 5.21 million in Guangdong Province, 2.87 million in Sichuan Province, and 1.98 million in Jiangsu Province.

At the same time, the investigation interview and recall supervision work achieved good results. Handle the Honda CR-V oil increase recall incident safely. Since December 2017, the Defective Product Management Center of the State Administration of Markets has received a large number of complaints from consumers about the increase in engine oil in some vehicles of the Citro (CR-V) model produced by Dongfeng Honda Automobile Co., Ltd. The Law Enforcement Supervision Department attached great importance to it and quickly organized the Defective Product Management Center of the General Administration to conduct an administrative interview with Dongfeng Honda. From March 1st to May 25th, 2018, a total of 5 interviews were held. At the same time, the defect investigation was initiated and Based on consumer concerns and product technical characteristics, Dongfeng Honda Automobile Co., Ltd. was urged to recall 130,000 defective vehicles through risk assessment and technical judgment, and provide life-long warranty services for the main components of related vehicle engines. Up to now, according to the producer-related report, the completion rate of the recall activity has exceeded 25%. The General Administration of Market Supervision will organize the Defective Product Management Center of the General Administration and the local quality supervision and market supervision departments to supervise the recall activities, and also invite the relevant owners. Actively cooperate with the implementation of the recall activity. If problems are found during the implementation of the recall and after implementation, please report back to the producers in a timely manner and report to the Defective Product Management Center of the General Administration.

Take measures to consolidate and enhance the implementation of car recalls. In the implementation of supervision and management of the recall, we adhered to problem-oriented and targeted treatment, and increased measures to enhance the implementation effect of the recall. The first is to carry out the pilot work of the unified recall notice envelope style, so that consumers can accurately identify the recall notice information, improve the seriousness and sensitivity of the vehicle risk notification, and improve the effectiveness of the recall notice; second, collect targeted implementation of the recall implementation process. In the first half of 2018, the Defective Product Management Center of the State Administration received 1,626 related consumer complaints, involving 86 recalls of 39 producers. The third is based on consumer complaint information and media public opinion information on implementation-related issues. The above-mentioned related clues, the Law Enforcement Supervision Department of the General Administration of Market Supervision organized the provincial and municipal quality supervision and market supervision departments to conduct on-site supervision and inspection by producers and distributors, and found that some producers were not in possession of the recall notice, the supply of spare parts was insufficient, and the implementation of the recall was slow. Such problems, urged relevant producers to rectify in a timely manner, and improved the actual effect of the implementation of the recall.