Michelin: After surveying original tires, customer satisfaction is high


JDPower, the automotive market research organization headquartered in Westlake Village, Calif., said that in its survey of US original tire user satisfaction, the Michelin brand ranks among the top three in all four types of tires. Pirelli won the remaining category (ie, high-performance racing) and scored 788 points out of a standard of 1,000. Michelin ranks among the top 3 in 3 categories: luxury car (777 points) and sedan (726 points). ), truck/sports utility vehicle (740 points).



According to JDPower, the impression that vehicle buyers have on the original tires of their vehicles will affect their decision to purchase cars, as well as the choice of where to maintain their vehicles in the future.



According to the original tire survey carried out by the company, the vehicle's quality and attractiveness were evaluated as “very good” owners, and the evaluation of its original tires was also “very good”. JDPower stated that, compared with owners who do not have a high evaluation of their tires, they are more likely to say “will definitely return” to the dealers for repairs and maintenance (89% vs. 82%) and are more likely to return to the car in the future. The tires were maintained by the clerk (44% vs. 32%).



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